AI-FIRST STRATEGY
1. Customer-Centric AI Solutions
Use AI to enhance customer experiences through personalization, automation, and intelligent interfaces (e.g., chatbots, recommendation engines).
2. Data as a Core Asset
Treat data as a foundational resource, leveraging AI for advanced analytics, predictive modeling, and decision support.
3. Automation at Scale
Automate repetitive tasks and workflows, freeing human resources for strategic, creative, and high-value activities.
4. AI-Powered Innovation
Develop new products, services, and business models with AI as a primary enabler (e.g., autonomous systems, AI-driven marketplaces).
5. Democratization of AI Tools
Empower employees and teams with accessible AI tools and platforms to encourage widespread adoption and innovation.
6. Agility and Experimentation
Foster a culture of rapid prototyping, iteration, and learning from AI deployments to stay ahead in competitive markets.
7. Responsible AI Practices
Implement ethical guidelines, fairness, transparency, and governance in AI applications to build trust with stakeholders.
OUR SERVICES
Our Services are focused on deploying Generative AI solutions and supporting the Intelligent Enterprise; defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions for healthcare, financial services, digital media, transportation, manufacturing and not-for-profit organizations leveraging Generative and Agentic AI in customer driven architectures.
Our approach brings together Design Thinking, an Enterprise Architecture Framework, Industry Frameworks and Cloud Native Strategies to deliver solution blueprints and guide our Clients in realizing the full value of their investments in Generative AI.
We establish Business Architecture as a required input into Solution Architecture; frame the Solution Architecture by Value Streams, Capabilities and Stakeholders; Identify required Enabling Capabilities; leverage the flexibility of purpose-built AI Agent workflows to deliver Solution Blueprints to increase your ROI in Generative AI investments.
SALESFORCE AGENTFORCE
Agentforce is a new AI-powered platform that allows businesses to quickly build and deploy intelligent, autonomous agents. Uniting humans, AI, data and CRM, Agents enhance customer and employee experiences across sales, service, marketing and more
Built on the Salesforce platform, Agentforce integrates securely with customer data and systems, ensuring a seamless experience without compromising data privacy. With Agentforce, teams can resolve cases faster, scale operations efficiently and focus on more complex, high-value work.
Tell us more about your business so we can help you craft your strategy
GENERATIVE AI - A SALESFORCE POV
Gen AI , is a subset of Deep Learning to generate new data samples that resemble a given set of training data - models produce new data that share similar characteristics of the training data.
At the core, generative AI has four capabilities:
1. Creation
2. Summarization
3. Discovery
4. Automation
1. Creation
2. Summarization
3. Discovery
4. Automation
Gen AI in general tends to excel in four applications:
1. Chat
2. Search
3. Generate Content
4. Associative Reasoning
Engage with us to understand an AI Framework, Launch Plan for Use Cases and a Value Realization Methodology to implement Gen AI initiatives.